Effective Date: 01.03.2013

1. Introduction

Welcome to Sunvou Medical Electronics Co., Ltd. ("Company," "we," "our," "us"). These Terms and Conditions govern your use of our website www.sunvou-eu.com and the purchase and use of our medical devices. By accessing our website or purchasing our products, you agree to these Terms and Conditions. If you do not agree, please do not use our website or purchase our products.

2. Medical Device Regulations

Our medical devices are designed to meet applicable regulatory standards. However, it is your responsibility to ensure that the use of our products complies with local regulations and medical standards in your jurisdiction. We do not guarantee that our products are approved for use in all countries or regions.

3. Product Information

• Accuracy of Information: We strive to ensure that all product descriptions, specifications, and other information on our website are accurate and up-to-date. However, we do not warrant that the information is always accurate, complete, or current.

• Product Availability: All products are subject to availability. We reserve the right to limit quantities of products sold or to discontinue products without prior notice.

4. Orders and Payment

• Order Acceptance: All orders are subject to acceptance by us. We may refuse or cancel orders for any reason, including but not limited to product availability, errors in product information, or payment issues.

• Payment Terms: Payment for products must be made using the payment methods available on our website. All payments must be in the currency specified on our website, and you are responsible for any applicable taxes, duties, or fees.

5. Shipping and Delivery

• Shipping: We will make reasonable efforts to deliver products within the estimated delivery timeframes. However, delivery times may vary based on location, shipping method, and other factors.

• Delivery Issues: We are not responsible for delays or failures in delivery caused by third-party carriers or other factors beyond our control.

6. Returns and Refunds

• Return Policy: Due to the nature of medical devices, returns may be subject to strict regulations and may not be accepted unless the product is defective or not as described. Please refer to our Return Policy for detailed information.

• Refunds: Refunds will be processed in accordance with our Return Policy and applicable regulations.

7. Warranty and Liability

• Warranty: Our medical devices come with a limited warranty as specified in the product documentation. The warranty does not cover damage caused by misuse, unauthorized modifications, or other factors.

• Limitation of Liability: To the fullest extent permitted by law, [Your Company Name] shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our products or website.

8. Intellectual Property

• Ownership: All content on our website, including text, graphics, logos, and images, is the property of [Your Company Name] or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

9. User Responsibilities

• Compliance: You agree to use our website and products in compliance with all applicable laws and regulations. You must not use our products for any unlawful or unauthorized purpose.

10. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or products after any changes constitutes your acceptance of the revised terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/Region], without regard to its conflict of law principles. Any disputes arising from these Terms and Conditions will be resolved in the courts of [Your Jurisdiction].

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Sunvou Medical Electronics Co., Ltd.
No. 8, Jingxian Road, Xinwu District, Wuxi City, Jiangsu Province
 int@sunvou.com 

+86(0510)8119 0818